Marlena Zan – Wedding and Events Music – Black

Privacy & Cookie Policy

Last Updated: November 2026

This Privacy Policy explains how I, Marlena Armandary AKA Marlena Zan (“I”, “me”, or “my”), collect, use, and protect any personal information you give me when using this website (marlenazan.co.uk).

I am committed to ensuring that your privacy is protected. Should I ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement and applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information I Collect

I only collect information that is strictly necessary to respond to your booking inquiries and provide performance services. Through my contact and inquiry forms, I may collect:

  • Identity Data: Your full name.
  • Contact Data: Your email address and phone number.
  • Event Details: Event date, venue address/location, and specific inquiry notes.

Form submissions are processed securely via Fluent Forms, with encrypted notifications sent to my email and database backups retained only as long as necessary.

2. How I Use Your Information

I require this information to understand your event requirements and provide you with a tailored quote for my performance services. Specifically, I use your data to:

  • Respond directly to your booking inquiries, check my availability, and provide quotes.
  • Fulfill contractual obligations if you book me for an event.
  • Maintain internal business records for accounting and invoicing purposes.

Legal Basis for Processing: Processing your inquiry data is carried out under the legal basis of Contractual Necessity (taking steps at your request prior to entering into a booking contract) and Legitimate Interests (responding to reasonable business communications).

I do not sell, lease, distribute, or share your personal information with third parties for marketing purposes.

3. How I Store and Protect Your Data

I am committed to keeping your information secure. In order to prevent unauthorized access or disclosure, I have put in place suitable physical, electronic, and managerial procedures to safeguard the information I collect online.

  • Email & Inquiries: Form submissions are transmitted securely via encrypted email to my official inbox and stored only as long as necessary to manage your booking or comply with statutory UK tax record-keeping requirements.
  • Data Retention: Inquiry data for unconfirmed bookings is routinely deleted after 12 months.

4. Cookies and Embedded Content

My website uses cookies to distinguish you from other visitors and to ensure optimal site performance.

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently and provide basic functionality.

Essential Cookies

These cookies are necessary for the website to function properly (e.g., maintaining page navigation and remembering your consent preferences). They do not store personally identifiable information.

Third-Party Embedded Content (Instagram / Meta)

My website includes a visual photo feed showcasing my recent performances, powered by Smash Balloon.

To protect your privacy and ensure compliance with UK data protection laws, this feed is configured to cache and serve images locally from my own website hosting. When you visit the site, image thumbnails are loaded directly from my server rather than making direct tracking requests or setting third-party cookies from Meta/Instagram upon initial page load.

Basic interaction with the feed (such as clicking through to view a post directly on Instagram) is governed by Instagram’s own separate platform policies once you leave my site.

Consent Management Banner

I use a consent management plugin (Complianz) to handle cookie permissions on this website. When you first visit the site, a banner appears allowing you to accept or manage your preferences. Complianz sets essential local cookies solely for the technical purpose of remembering your consent choices for 365 days. These preference cookies do not track you across other websites or store any personally identifiable information. You can update or change your cookie preferences at any time by clicking “Consent Management” below.

Cookie Details

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

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Consent Management

Consent Management: I use a consent management banner to ensure that non-essential third-party media cookies are blocked by default until you explicitly grant consent. You can update your consent here.

5. Third-Party Web Links

My website may contain links to external social media platforms (such as Instagram or YouTube). Once you click these links to leave my site, I do not have control over that external website. Therefore, I cannot be responsible for the protection and privacy of any information you provide while visiting such sites. You should exercise caution and review the privacy statement applicable to the website in question.

6. Your Rights Under UK GDPR

Under UK data protection law, you have rights including:

  • Right of Access: You have the right to ask me for copies of your personal information.
  • Right to Rectification: You have the right to ask me to rectify information you think is inaccurate or complete information you think is incomplete.
  • Right to Erasure: You have the right to ask me to erase your personal information in certain circumstances.
  • Right to Restrict Processing: You have the right to ask me to restrict the processing of your information in certain circumstances.

To exercise any of these rights, please contact me directly via the contact form on my website or by emailing me at inquiries@marlenazan.co.uk.

If you remain dissatisfied with how your data is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Changes to This Policy

I may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.